Shipping policy
This policy applies to (USA) orders. This policy is designed to ensure that you are aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
Transit, Handling, & Order Cut-off Time:
Handling time is 1-2 business days (Monday to Friday)
Transit time is 2-5 business days (Monday to Friday)
Order cut-off time will be 5:00 PM GMT-05:00) Eastern Standard Time (New York)
Delivery Terms:
We use USPS, UPS, and FedEx to deliver our products.
Shipping Costs:
We offer a vast selection of products shipped from various parts of the US. Each price is located at checkout. Prices range from a flat fee of $7.00 for ground to $60.00 for a set of wheels and tires. Rates are based off of item weight, size, and shipping to/ from locations.
Change of Address:
We cannot change the delivery address once an order is placed. If you need to change the delivery address of your order, please contact us immediately at info@titaniumsurron.com.
Order Tracking System:
Once we print your shipping label, a tracking number will be visible under your order.
Wrong Address
Please ensure your shipping address is updated. We are not responsible if the package is delivered to an outdated address. We can only ship to the address on the order, once an order is placed.
Cancellations
If you change your mind for any reason, we will gladly cancel your order before your item is shipped. Please reach out to us at info@titaniumsurron.com. If an order has already been shipped, please refer to our refund policy.
Parcels Damaged in Transit
If you find that a package has damaged in transit, please inspect the contents of the package. If you find any damaged items, please contact us immediately at info@titaniumsurron.com.
Support: 24/7
Phone: +1 850 450 2320
Email: info@titaniumsurron.com
Business Information:
Titanium Surron LLC
EIN No: 99-0684692